Store Policy
delivery policy
We prepare each order with the utmost care to ensure an experience that lives up to our products.
Preparation times
Orders are prepared within 2 to 3 business days after payment confirmation when the products are in stock. For custom orders or made-to-measure products, additional manufacturing time will be added to the preparation time.
Delivery zones
We deliver from France to:
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France
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European Union (including Italy)
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Swiss
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United Kingdom
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UNITED STATES
Delivery times
The delivery times are given as a guide only:
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Europe: 2 to 3 business days
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International: Depending on the country, delivery by air to the United States can take up to one week.
Costs and transport
Delivery charges are indicated during the ordering process.
Shipments are entrusted to carriers known for their reliability.
⚠️ For deliveries outside the European Union, customs duties or local taxes may be applied by the authorities of the destination country. These charges remain the responsibility of the customer.
Personal data and applicable law
Your data is used exclusively for:
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order processing
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customer relations
In accordance with current regulations, you have the right to access, modify and delete your personal data.
applicable law
These policies are subject to French law.
In the event of a dispute, an amicable solution will be sought before any legal action.
payment methods
Payments on our site are 100% secure.
We accept:
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bank cards
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Bank transfers - deposit and final payment - for special orders
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other payment methods offered on the site
No banking information is stored.
